FAQ

Unfortunately, we’ve already had our final sale, however you can find the titles, etc from Materia Store.

For the following items listed below, everything will be fulfilled by the end of the second quarter of 2024 by Ship to Shore. All other pre-order items will be refunded.

  • Vinyl #1: TMNT (NES)
  • Vinyl #2: TMNT II: The Secret of the Ooze
  • Vinyl #3: Fall of the Foot Clan
  • Vinyl #4: TMNT III: Manhattan Project

All sales have been final since February so we are past the return period for all orders. If you feel that you have an exceptional circumstance, please reach out to customer service at admin@shiptoshoremedia.com .

Yes, we will still provide support for active orders via admin@shiptoshoremedia.com. For future orders, etc, you can contact Materia Store at support@materia.store .

We will be reaching out to all customers with remaining balances. If you have not heard from us, please contact our customer support.

Materia Store has agreed to match any STS Doubloons. To transfer your rewards points to Materia Store, please fill out this form before 11:59pm PT on May 31, 2024: https://forms.gle/osLecNmc27rU2smA6

For any Ship to Shore back-catalog needs, please reach out to Materia Store, Black Screen Records for European orders, and DISK UNION for Japanese orders.

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